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Self Defense Products and Video Surveillance Equipment Return Policy
Terms And Conditions
A Squared Enterprises, LLC
8400 Menaul Blvd. NE, Suite A-110 Albuquerque, NM 87112-2260
Phone (888) 761-8364 Fax (888) 884-1535
ATTENTION ALL INTERNATIONAL VISITORS: Please be advised that due to the
international climate these days, we at A Squared Enterprises, LLC reserve
the right to refuse sales to any international customer(s) at our discretion,
at any time for any reason. All sales are contingent upon the legality of the
shipment with U.S. Customs, U.S. Homeland Security and the laws of the nation
of the recipient. There will be additional shipping charged on all international orders and the buyer will be responsible
for any other fees incurred in relation to the transaction(s).
It is the ultimate responsibility of the buyer and not A Squared Enterprises
to ascertain and obey all applicable laws in regard to the possession and use
of our products. Absolutely no sales to
minors. By placing an order, the buyer represents that all products
purchased will be used in a lawful way and that he/she is of legal age.
Please note that your transaction
will appear on your statement as A Squared Enterprises, LLC
Return
Policy for Hidden Cameras, Surveillance Equipment and Our Other Hi-Tech
Products
Return
Policy for Hidden Cameras, Surveillance Equipment and Our Other Hi-Tech
Products
We at A Squared
Enterprises strive to offer our customers the best products at the best
possible prices. Due to the nature of the products, returns will not be
accepted unless the product is found to be defective or unless
otherwise explicitly stated on the specific A Squared Enterprises (High Desert Protection)
product page.
All returns, refunds, or
exchanges must be approved by A Squared Enterprises before any products
are returned.
We have implemented this
policy because of the misuse of our former liberal return policy. A few
unscrupulous people have ordered our products for specific short term
uses and then returned the product in a condition that would not allow
us to resell. We test all of our products before shipping. Your
satisfaction is our number one concern. If you have any question
regarding our products, please Contact Us by email or
call (888)761-8364 before placing an order.
RETURN POLICY:
All our hidden cameras, surveillance equipment, and other hi-tech
products are special ordered by the person ordering and are NOT subject
to cancellations. Due to the nature of our product line, returns will
only be accepted for products damaged upon shipment to the customer*.
All returns must be authorized by A Squared Enterprises before
product(s) is returned. All products must be returned in the original
packaging. A Squared Enterprises will replace, refund, or credit your
account for returned product(s) at A Squared Enterprises' discretion.
*Special
exceptions may be made on a case by case basis determined by A Squared
Enterprises. In this event, returns are subject to deductions for
shipping costs and a 25% restocking charge and a Return Authorization must be
requested within a five (5) day period from date of receipt of product(s).
NO refunds will be given for products returned without explicit
permission from A Squared Enterprises, LLC.
Any return must be
authorized by a representative of A Squared Enterprises and under no
circumstances will returns be accepted otherwise. Authorization and
shipping instructions must be obtained from A Squared Enterprises. No
returns will be authorized after five (5) business days of receipt of
product(s) by the customer.
SHIPPING &
HANDLING CHARGES ARE NON-REFUNDABLE.
REQUESTS TO
RETURN PRODUCTS MUST BE OBTAINED FROM A Squared Enterprises, LLC WITHIN A
FIVE (5) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S). Once a Return Authorization Number has been issued to the customer, the customer must return the product within five (5) business days after issuance of Return Authorization to the customer.
WARRANTY: We guarantee
all A Squared Enterprises products to be free of defects in workmanship
and material for 90 days (unless manufacturer's warranty is longer;
please call) after sale to the customer. We will replace or
repair the product(s) at our option providing there is no evidence of
customer misuse, or alteration.
Orders
are usually shipped within 24 hours, Monday-Friday.
Use your credit card to purchase securely. Our
website uses the latest 256-bit SSL encryption technology
to safeguard your credit card data and private information.