Self Defense Products and Video Surveillance Equipment Return Policy
Return
Policy for Hidden Cameras, Surveillance Equipment and Our Other Hi-Tech
Products
We at A Squared
Enterprises strive to offer our customers the best products at the best
possible prices. Due to the nature of the products, returns will not be
accepted unless the product is found to be defective or unless
otherwise explicitly stated on the specific A Squared Enterprises (High Desert Protection)
product page.
All returns, refunds, or
exchanges must be approved by A Squared Enterprises before any products
are returned.
We have implemented this
policy because of the misuse of our former liberal return policy. A few
unscrupulous people have ordered our products for specific short term
uses and then returned the product in a condition that would not allow
us to resell. We test all of our products before shipping. Your
satisfaction is our number one concern. If you have any question
regarding our products, please Contact Us by email or
call (866)307-7644 before placing an order.
RETURN POLICY:
All our hidden cameras, surveillance equipment, and other hi-tech
products are special ordered by the person ordering and are NOT subject
to cancellations. Due to the nature of our product line, returns will
only be accepted for products damaged upon shipment to the customer*.
All returns must be authorized by A Squared Enterprises before
product(s) is returned. All products must be returned in the original
packaging. A Squared Enterprises will replace, refund, or credit your
account for returned product(s) at A Squared Enterprises' discretion.
*Special
exceptions may be made on a case by case basis determined by A Squared
Enterprises. In this event, returns are subject to deductions for
shipping costs and a 25% restocking charge and a Return Authorization must be
requested within a five (5) day period from date of receipt of product(s).
NO refunds will be given for products returned without explicit
permission from A Squared Enterprises, LLC.
Any return must be
authorized by a representative of A Squared Enterprises and under no
circumstances will returns be accepted otherwise. Authorization and
shipping instructions must be obtained from A Squared Enterprises. No
returns will be authorized after five (5) business days of receipt of
product(s) by the customer.
SHIPPING &
HANDLING CHARGES ARE NON-REFUNDABLE.
REQUESTS TO
RETURN PRODUCTS MUST BE OBTAINED FROM A Squared Enterprises, LLC WITHIN A
FIVE (5) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S). Once a Return Authorization Number has been issued to the customer, the customer must return the product within five (5) business days after issuance of Return Authorization to the customer.
WARRANTY: We guarantee
all A Squared Enterprises products to be free of defects in workmanship
and material for 90 days (unless manufacturer's warranty is longer;
please call) after sale to the customer. We will replace or
repair the product(s) at our option providing there is no evidence of
customer misuse, or alteration.
Orders
are usually shipped within 24 hours, Monday-Friday.
Use your credit card to purchase securely. Our
website uses the latest 128-bit SSL encryption technology
to safeguard your credit card data and private information.
A Squared Enterprises, LLC
8400 Menaul Blvd. NE, Suite A-110
Albuquerque, NM 87112-2260
Phone/Fax (866) 307-7644
